SMS Marketing - Increase Retail Sector Sales & Strengthen Customer Relationships

Retail refers to the process of selling consumer goods or services to customers through various distribution channels to earn profit. Thence, what is the effective and fast method for the retail sector to improve sales nor to maintain a good customer relationship? Undeniable, SMS marketing is the most effective solution to solve all your harassment.

Here’s how SMS bulk service can helps to grow your retail sector business:

1. Improve Customer Experience

Customer experience is the most pivotal area to focus. Blasting out text messages to your customers for their feedback or suggestion can be easily received. Thus, your product or services can be improved from time to time. Apart from that, you can also ask the customers to rate your products or services as it helps you to analyze the type of products or services that could be invested in or to be reduced. For instance;

“ Dear customers, greetings from XXX Shop, Thanks for your support recently, May I know how would you rate our service? 1 = Very good, 10 = Bad experience. It would be our pleasure if we could know further on any suggestion or comments from you. Thank you. ”

2. Promote Event or Roadshow

While organizing any event or roadshows, the most vital part is to get a crowd who are interested in buying your product or services. Here is how SMS marketing helps to solve your worries. By using SMS bulk service, the retailer can send out message in bulk within a short time to promote their event or roadshow. Believe me, it would not take more than 5 minutes to blast out your messages!

3. Text Out Promo Code or Coupons

Everyone loves discounts! Surveys show that a client will be encouraged to purchase more than usual during discounts or promotion period. SMS marketing helps to send out promo codes or coupons to your customers. In addition to that, SMS does have a 98% open rate! Not only that SMS marketing help you to text out promo codes or coupons but it also can create brand awareness by inserting your company/brand name in the message content.

SMS marketing is the best choices of retailer to attract more customers. Stay connected and gain customers’ loyalty towards your product or services. Contact us now at [email protected] or 017-9199338, we help to grow your business!