Use Bulk SMS Marketing Service to Enhance & Manage your Business CRM

In today’s face paced business environment, the trend of business is constantly altered from time to time. To boost, even robust and dominant businesses that exist in the market can be taken over by new entrants or start-up businesses. To overcome these threats and staying in these competitive surroundings, it is vital to manage, enhance and build a long-lasting relationship with the customer’s whilst customers has been the most significance and valuable assets to a business’s triumph.

There are innumerable ways or methods to manage your business Customer Relationship Management (CRM). In spite of that, using SMS marketing methods has been the most convenient, inexpensive and fastest way to reach the customers’ and get their feedback. Most customers have the perceptions of a company that sending out personalized text messages to communicate with them are one that has an interest in sustaining and building a long-lasting relationship and they will feel more valued.

Here are some methods that you can use for your business to interact with your customers with SMS marketing

1. Sending Recurring Birthday Wishes

To nurture your relationship with your customers, you have to show how much that you care for them. The finest way to do this is to remember and send wishes for their special occasion. For instance, you can send out birthday wishes to every each of your customers on their birthday. Perhaps their friends or families had forgotten about their very special day and you are the one and first to send birthday wishes to your customers’, for sure your customer will fell warm and grateful. This will make them feel valued and appreciated. As a return, they might turn out to stay loyal and support for your business products or services.

With SMS API gateway, you can integrate your business system or website with the bulk SMS provider software system for your business bulk SMS sending. The automation of SMS API can help you to send out personalize text message details accurately at the right time.

2. Reward Your Customers’ for Their Loyalty

Sending SMS to customers with a rewarding text message is crucial too, especially to your business regular customers’. For instance, your client, which had purchased up to RM500 by accumulation on this certain month, you may reward them by offering a certain percent (%) of discount or coupon that will be expired on certain dates. Hence, not only that you can retain your customers’ loyalty and support, but your business sales can be boosted as the coupon or discount need to be redeemed within a short period.

Apart from that, special promotion for your business marketing campaign likes “Only for Member” could also be organized from time to time to retain more of your customers’.

3. Reminder (Appointment/ Warehouse Sales)

In ensuring that your customers’ can precisely receive the reminder that you set, the most efficient and effective method is by sending or blasting out a text message to them. For example, once your customers had made an appointment, you could send them a text message reminder on the day before or the actual date of their appointment to remind them or to get their attendance confirmation.

Additionally, you can also use bulk SMS text message marketing notification for any of your business new products or service announcements, special offers or promotion announcement so that your customers’ can know about it instantly.

4. After Sales Service

What can you do after you had successfully closed a sale to your regular customers’ or new customer in maintaining a good long-lasting relationship with them or for them continuously repurchase and become loyal? You may ask them to rank your products or services through SMS or even ask them for their feedback that they perceive on your products or services. What’s more, sending an appreciation text message is highly encouraging to thank your customers for their purchase and support.

SMSS360.COM as bulk text messages marketing SMS provider offers a simple yet sophisticated bulk SMS system. Start using bulk SMS for your business marketing campaign today. Contact us at [email protected] should you need further support and guidance.